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Resources & policies

Privacy Policy

How we handle personal information with care, respect and responsibility.

Last updated: 11 November 2026

Policy under development — awaiting formal institutional approval.

1. Introduction

Rise Impact Foundation (RIF) respects the privacy of visitors, volunteers, applicants, partners, donors and stakeholders. This draft describes the website practices currently implemented and the principles intended to guide our handling of personal information. It is not a statement of legal approval or Data Protection Commission registration. Ghana’s Data Protection Act, 2012 (Act 843), and applicable Ghanaian requirements guide this information.

2. Information we collect

We collect only information appropriate to an available service. Newsletter subscriptions collect an email address and consent time. Sponsorship enquiries collect organisation and contact details, support interests and a message. Safeguarding reports collect incident information and optional identity/contact details. Volunteer applications are submitted through the embedded Google Form, whose questions and Google access requirements are controlled by RIF.

  • Names, email addresses and telephone numbers provided voluntarily.
  • Organisational, volunteer application, partnership and contact enquiry information.
  • Newsletter details and information voluntarily provided through available forms.
  • Browser, device, IP address and usage information may be processed by hosting or enabled technical services.

3. How information is collected

Information comes from newsletter, sponsorship and safeguarding forms, the embedded volunteer application, and direct email or telephone communications. General contact enquiries currently use email, not a separate stored website contact form. Event registration forms collect information only if made available. Cookies and analytics collect information only where those technologies are enabled.

4. How we use information

We use information for a specific institutional purpose and do not sell it.

  • Respond to enquiries and evaluate partnership proposals.
  • Process volunteer applications and administer approved activities.
  • Communicate updates requested by subscribers.
  • Improve website operation, maintain appropriate records and meet legal obligations.
  • Assess safety concerns and protect people from harm.

5. Consent and lawful processing

Newsletter registration requires an affirmative consent checkbox. Sponsorship forms explain their enquiry purpose; safeguarding forms explain necessary safety processing. We seek consent where required and use other lawful grounds only where appropriate under Act 843. Consent may be withdrawn through the institutional contact below; withdrawal does not undo earlier lawful processing. No public membership account is created by these forms.

6. Information sharing

RIF does not sell personal information. Necessary information may be handled by authorised personnel and service providers supporting hosting, storage, communications or applications. Lovable Cloud hosts the website submission records; Google processes the embedded volunteer form. A bank or mobile money provider processes contributions outside this website. Relevant providers may process information outside Ghana; RIF must assess appropriate safeguards before sharing. Partners receive information only where lawful and necessary. Competent authorities may receive information when required by law or needed to protect someone from harm.

7. Data security

Website submissions are validated before storage. Private submissions are not publicly readable. Access is separated between designated safeguarding personnel and content/enquiry editors. Secure transmission, restricted access and appropriate organisational practices support protection; no online system is risk-free. RIF must designate responsible personnel and maintain access reviews and incident procedures before launch.

8. Data retention

Information should be retained only while needed for its purpose, appropriate recordkeeping or applicable legal requirements, then securely deleted or anonymised. No fixed retention period has yet been approved and no automatic deletion schedule is currently implemented. RIF must approve a retention schedule; requests can be made through the contact below.

9. Children’s privacy

Children’s information requires particular care. Collect only what is necessary, obtain appropriate parental or guardian consent where required, and apply safeguarding checks. Avoid sending sensitive child-identifying information through ordinary email or public channels. Images, recordings and stories require appropriate permission and must not compromise safety or dignity.

10. Individual rights

Subject to applicable conditions under Act 843, you may request access or correction, withdraw consent where applicable, object to relevant processing or direct marketing, and raise concerns about harmful processing or automated decisions. Requests for restriction or deletion will be considered where applicable. We may need proportionate identity verification before releasing information. You can contact RIF or raise a complaint with Ghana’s Data Protection Commission. No specific response deadline is promised here beyond applicable law.

Cookies and analytics

Lovable visitor analytics records page visits, referral sources, country, browser, operating system, device type, time on page, page loading speed, errors and clicks on buttons and links. Clicks and these measurements are recorded for every visitor: there is currently no consent banner connected to analytics. Page visits, time on page, page speed and errors are recorded without cookies and without identifying anyone. Lovable analytics uses no cookies, stores nothing on your device, does not keep IP addresses and cannot identify visitors or recognise returning visitors. Detailed data is kept for 90 days and daily summaries for a year.

Lovable collects this data for us. Lovable’s privacy policy explains how it handles it.

Google Fonts receives browser requests for typography, including technical request information such as IP addresses. Google processes the embedded volunteer form and may use its own cookies and sign-in storage. Authorised editor sign-in uses browser session storage through Lovable Cloud. Hosting and security services process technical requests to deliver and protect the website. Linked social platforms, banks and mobile money services receive data when you use their services; their own privacy terms apply. No advertising pixel is currently installed. Browser settings can block or delete cookies, which may affect third-party services.

12. Privacy enquiries

For access, correction, withdrawal or privacy concerns, email riseimpactfoundation@gmail.com with “Privacy enquiry” in the subject, or call +233540557080. Principal office: Accra, Ghana. Do not send passwords, payment PINs or unnecessary sensitive information. No named Data Protection Officer is represented by this notice.